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Disclaimer:Any information provided on this website is for general guidance only. It does not constitute any contractual term, representation or warranty. As such, spark-plugs.co.uk takes no responsibility in respect of any claim whatsoever and howsoever caused arising from use of any information on this website. Prices may be subject to change without warning. The presence of a spark plug in our price lists does not necessarily guarantee availability.

UK Shipping

Orders totalling £10 or more before shipping is added will be shipped to UK addresses free of charge. Please contact sales@sparkplugs.co.uk if you have any queries about shipping.

 
UK orders of less than £10 before shipping is added are subject to a fixed shipping charge of £2 per order. This will automatically be added to your shopping cart total.
 
We aim to send out all orders the same day if received before 12 Noon, Monday to Friday. Please allow three business days for delivery. Some less commonly requested parts will need to be back ordered - in this case delivery will usually be within five business days.
 
Shipping Methods
We use Royal Mail first class delivery for standard orders. Orders of a high value are sent by Royal Mail Special Delivery and require a signature upon delivery. Special delivery can be arranged for any order on request but will usually incur an additional charge of £2.50. Please email your specific requirements.
 
International Shipping
International shipping by Royal Mail airmail is currently available in two world zones: 'European destinations' at a cost of £4 (recent Royal Mail price increases have dictated this) and 'Rest of the World' (including USA) for which transactions need to be pre approved by spark-plugs.co.uk and shipping is charged at cost. Payment can only be made in UK £ (pounds sterling). Please ensure that you select the appropriate shipping zone in your shopping cart when placing an order.
International orders of a high value are always subject to approval and may require special shipping arrangements/terms. Payment by banker's draft in UK £ may be required.
 
Estimated Shipping Times
First Class: 1-2 days (Mon-Sat).
Special Delivery (UK only): Next day before noon Mon-Fri. Royal Mail do not guarantee special delivery on a Saturday. Certain parts of Scotland are guaranteed before 5:30 next day and others only guaranteed within two or three working days. Please email if you require more details.
International Airmail: 3-5 working days following the day of posting
 
Returns Policy (damaged goods)

Every possible care is taken to ensure that goods are in perfect condition when despatched. Please contact us for a returns authorisation number immediately upon receipt of goods which appear faulty or damaged in transit. Regrettably we cannot offer refund or exchange for any goods which have been used, regapped or damaged due to abuse/improper fitting procedures.

Returns Policy (incorrect parts - our fault)
If you receive parts which you consider to be incorrect for your vehicle please contact us for a returns authorisation number immediately. If the error is ours we will provide a full refund or exchange including standard postage and suitable insurance upon receipt of the parts. It is essential that you do not attempt to fit the parts in this case and that you return them in good condition in original packaging and insured for a suitable value.
 
Returns Policy (incorrect parts - your fault)
If you have ordered incorrect parts for your vehicle and wish to make an exchange/part exchange for the correct items please contact us for a returns authorisation number immediately. We will exchange parts at our discretion, with cash adjustment either way, providing we receive them back asap, in perfect condition and in original packaging. In this case you will be responsible for all postal charges including adequate insurance.